Yup annoying isn’t it?
Just think what a difference it would make if personnel only made some connection with you – like
Eye contact – a smile – a greeting …dare I say…
Some acknowledgement you’re actually visible.
Imagine if a few seconds were spent saying – hi – good day – won’t be long – we’re just a bit busy – take a seat…
Drs surgeries and pharmacists and indeed all people dealing with the public, would not suffer abuse I’m sure – if they showed some compassion. That means putting oneself in another’s shoes – meaning, imagining how the customer/patient feels. Here’s the thing… if they are in a medical environment, they most likely are unwell…that’s why they are there.
If people are just plain rudely ignored, and not given an option, but to wait, let’s be honest, it is annoying! And, makes one more ill.
Golden Rule – Jesus said treat people the way you would like to be treated.
I agree staff members have certain roles and it may not be their job to attend to everyone, but hey the public don’t know that – they see you standing there and talking most likely – and NOT attending to them. Whereas you could have saved the whole situation by just saying hello – we’ll be with you shortly.
Laws don’t change people’s hearts. No matter how many signs you stick on the wall. Only Jesus can. He teaches how to love thy neighbour (golden rule). When you love others, you automatically treat them kindly.